My brother and I employ 26 people and we issue payroll every other week. Prior to switching our payroll processing to AmCheck (we were formally with a large national company) anytime we had payroll problems the remedy was usually hours on the phone with an "account manager" who did not know our business and who had no vested interest in our satisfaction because they were just collecting an hourly paycheck to answer my calls. The sooner they could get me off the phone the sooner they could go back to surfing the web. I am a local business and I am involved in my business on a daily basis and every customer matters and that is the kind of company with which I want to do business. AmCheck and their staff care about me and my business because that is their business. That is a win win situation. I am staying with AmCheck because when I am buying payroll processing I am really buying service. - Ryan C (Java Jo's)
- Thu | 17 Feb 2011
When it comes to employee benefit administration, most employers have an Employee Handbook or Employee Policy Manual that is given to every new hire upon their start date. In addition to explaining your company’s work hours, dress codes, safety procedures, vacation time, sick days, paid holidays, and other fringe benefits, your employee handbook is an opportunity to share critical information about employee’s legal rights under the Family and Medical Leave Act (FMLA), the Fair Labor Standards Act (FLSA), the Americans with Disabilities Act (ADA) among others.
- Thu | 10 Feb 2011
When you think about the most important aspects of your customer service process, what comes to mind? Are you most concerned with how long a customer has to stay on hold before they’re helped? Are you convinced that personalized service and courteous attention are most important to your customers? Or maybe you think customers really want the shortest call times possible.
- Mon | 12 Jul 2010
The IRS is beginning a new program using data from employees' Forms 4137, Social Security and Medicare Tax on Unreported Tip Income to determine the employer's share of social security and Medicare taxes on unreported tips.
- Sat | 18 Dec 2010
Congress Passes Tax Relief Bill With 2% Employee Social Security Tax Reduction; IRS Issues 2011 Withholding Tables
Just before midnight on December 16, the House of Representatives passed H.R. 4853, the Tax Relief, Unemployment Insurance Reauthorization, and Job Creation Act of 2010 (Tax Relief Act of 2010), one day after passage by the Senate. The bill has been sent to President Obama, and he is expected to sign it during the afternoon of Friday, December 17. When signed, the law will continue the Bush-era tax rates, which were set to expire on December 31, 2010, for two years, through December 31, 2012.
- Fri | 16 Apr 2010
Effective July 1, 2010, the amount required to be withheld will no longer be calculated as a percentage of federal withholding. The state withholding amount will be based on a table which the department has prescribed to be based on a percentage of gross taxable wages. “Gross taxable wages” is the amount that meets the federal definition of “wages” contained in IRC § 3401 and is the amount shown in box 1 of the federal W-2 at the end of the calendar year (i.e. gross wages less any pre-tax deductions).